FAQ

FAQ's

Frequently Asked
Questions

Find quick answers to common questions about our services, orders, and support—all in one place for your convenience.

General Information

We offer Salwars, Kurtis, Maxis, Shirts, Co-Ord Sets, Sarees, Nightwear, Kaftans, Jewellery, and Accessories.

ZiNi Fashions is based in Chennai and serves customers through our online store.

You can contact our team through the contact details provided on our website.

Please refer to the size guide available on the product page before placing your order.

Orders & Payments

Select your preferred product, choose the required size, add it to your cart, and complete checkout.

Available payment options are displayed securely during checkout for your convenience.

Please contact us as soon as possible if you need to modify your order.

You can track your order using the tracking details shared after your order is shipped.

Shipping & Delivery

We provide delivery to available locations listed during the checkout process.

Delivery time may vary depending on your location and the selected shipping method.

Once your order is shipped, tracking information will be shared with you.

Shipping charges, if applicable, will be shown clearly during checkout before payment.

Returns & Exchanges

Returns are accepted according to our return policy and applicable product conditions.

Size exchanges may be available depending on product availability and our exchange policy.

Contact our customer support team with your order details to initiate a request.

Return processing begins after the product is received and successfully inspected by our team.